Privacy Policy

Your privacy matters to us at Immediate-fortuix

Effective Date: January 15, 2025
Last Updated: January 15, 2025

Introduction

At Immediate-fortuix, we're committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and processing when you use our mobile app development platform and services. We believe that understanding how your data is handled shouldn't require a law degree, so we've written this policy in plain English.

By using Immediate-fortuix's services, accessing our website at Immediate-fortuix.com, or engaging with our mobile applications, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our services immediately.

Information We Collect

Personal Information

We collect information that identifies you as an individual when you voluntarily provide it to us. This includes data you submit when creating an account, contacting our support team, or participating in our learning programs. The specific types of personal information we collect include:

Data Type Examples Purpose
Contact Information Name, email address, phone number Account creation, communication, support
Professional Details Job title, company, industry experience Personalized learning recommendations
Usage Data Login times, feature usage, preferences Service improvement, analytics
Payment Information Billing address, payment method details Transaction processing, invoicing

Technical Information

When you interact with our platform, we automatically collect certain technical information to ensure optimal performance and security. This includes your IP address, browser type and version, operating system, device identifiers, and information about how you navigate our services. We also collect data about your app development projects, including code repositories, build logs, and deployment statistics, which helps us provide better development tools and troubleshoot issues.

How We Use Your Information

Primary Purpose: We use your information primarily to provide, maintain, and improve our mobile app development platform and learning programs. Everything we do with your data serves to enhance your experience as a developer and help you build better mobile applications.

Your information enables us to deliver personalized learning experiences, recommend relevant development tools, and provide technical support tailored to your specific needs. We analyze usage patterns to identify which features are most valuable and where improvements are needed. Additionally, we use your data to:

  • Process your account registration and manage your subscription
  • Deliver educational content and track your learning progress
  • Send important service updates and security notifications
  • Provide customer support and respond to your inquiries
  • Improve our platform's functionality and user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations and resolve disputes

Data Sharing and Disclosure

We don't sell your personal information to third parties, period. However, we do share certain information in specific circumstances that directly benefit your use of our services or are required by law. Here's exactly when and how we share your data:

Service Providers

We work with trusted third-party service providers who help us deliver our platform's functionality. These include cloud hosting providers, payment processors, email service providers, and analytics tools. Each provider is contractually required to protect your information and use it only for the specific services they provide to us. We regularly audit these relationships to ensure compliance with our privacy standards.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, government investigations, or legal processes. We'll notify you of such requests unless prohibited by law or if doing so would compromise an investigation. In cases where we believe disclosure is necessary to protect the safety of our users or the public, we may share relevant information with appropriate authorities.

Your Rights and Choices

Access Your Data

You have the right to request a copy of all personal information we hold about you. We'll provide this in a commonly used, machine-readable format within 30 days of your request.

Correct Inaccuracies

If any of your personal information is incorrect or outdated, you can update it through your account settings or contact us directly to make corrections.

Delete Your Account

You can request deletion of your account and associated personal data. Note that some information may be retained for legal or business purposes as outlined in our retention policy.

Data Portability

You can request an export of your data, including your project files and learning progress, in a format that allows you to transfer it to another service.

Restrict Processing

You can request that we limit how we process your personal information in certain circumstances, such as while we verify its accuracy or your grounds for processing.

Withdraw Consent

Where we process your data based on consent, you can withdraw that consent at any time. This won't affect the lawfulness of processing before withdrawal.

Data Security and Protection

Protecting your information is fundamental to everything we do at Immediate-fortuix. We implement multiple layers of security controls to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our security measures include industry-standard encryption for data in transit and at rest, regular security audits, and strict access controls for our team members.

Security Measures Include: SSL/TLS encryption for all data transmission, AES-256 encryption for stored data, multi-factor authentication for administrative access, regular penetration testing, automated backup systems, and 24/7 monitoring for suspicious activity.

We maintain incident response procedures to quickly address any potential security breaches. In the unlikely event of a data breach that affects your personal information, we'll notify you and relevant authorities within 72 hours as required by law, along with details about what information was involved and what steps we're taking to address the situation.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Account information and project data are kept for the duration of your active subscription plus an additional 12 months to allow for account reactivation. After this period, personal data is securely deleted, though anonymized usage statistics may be retained indefinitely for analytical purposes.

Financial records and transaction data are retained for seven years to comply with tax and accounting regulations. Communication records with our support team are kept for three years to maintain service quality and resolve any ongoing issues. You can request earlier deletion of your data, subject to our legal and contractual obligations.

International Data Transfers

As a UK-based company, Immediate-fortuix processes and stores data primarily within the United Kingdom and European Economic Area. However, some of our service providers may process data in other countries with different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Essential cookies are necessary for basic functionality like maintaining your login session and remembering your preferences. Analytics cookies help us understand how you use our service so we can make improvements. You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality.

Children's Privacy

Immediate-fortuix's services are designed for professionals and are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through your registered email address or by posting a prominent notice on our platform at least 30 days before the changes take effect. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

Data Protection Officer

Immediate-fortuix Ltd

Duke of Edinburgh House, 301 Colinton Rd

Edinburgh EH13 0LA, United Kingdom

Email: info@Immediate-fortuix.com

Phone: +447768716458

For privacy-related inquiries, please include "Privacy Policy" in your subject line. We aim to respond to all privacy requests within 30 days. If you're not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or your local data protection authority.